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Experience 'the Art of Travel' with timeless elegance and unmatched craftsmanship.

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Strength & Honour

SUITCASEƎ Expedition Series Biarritz Blue Waterproof Carry-On Suitcase in black, blending durability with stunning Atlantic wave design.

Stay tuned for our eco-friendly luggage rental services

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How Can We Help?

We would love to hear from you! Whether you have questions, feedback, or need assistance, our team is here to help. Please feel free to reach out to us using the contact form below. There's a good chance your question has been answered before, so please check the topics below for helpful information.

Shipping & Delivery

Returns & Refunds

Products & Warranty

Pre-Order & Orders

REGULARLY ASKED QUESTIONS

Frequently Asked Questions

We have compiled some commonly asked questions

How can I contact customer service?

You can reach our customer service team by filling out the contact form on this page. Our team is available Monday to Friday from 9 AM to 5 PM.

What information should I include?

Please provide your name, email address, a brief description of your inquiry, and any relevant order numbers if applicable. This helps us assist you more efficiently.

How long will it take to receive a response?

We are a small team and aim to respond to all inquiries within 24 to 48 hours during business hours. Response times may vary during peak periods, but we appreciate your patience.

Can I track my inquiry status?

Unfortunately, we do not offer a tracking system for inquiries at this time.

Can I contact you through social media?

Absolutely! You can reach us via our social media channels, but this form is the preferred method of communication. We strive to respond to messages within 24 to 48 hours.

Do you have a physical location I can visit?

Not at the moment. Our customer service operates primarily online to ensure effective communication and support.

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